1. Services
MooProxy provides residential, ISP and datacenter proxy access, including residential traffic, static residential IPs, APIs and dashboard features. Services are intended only for lawful business and personal testing, including network testing, ad verification, brand protection, regional availability, localization QA and compliant data access.
2. Accounts
- You must be at least 18 or have full legal capacity to enter agreements in your jurisdiction.
- Account information must be accurate. You are responsible for account passwords, API credentials and proxy credentials; actions through them are considered yours.
- Do not sell, rent or transfer accounts, or use one account for resale or third-party top-ups, unless a separate reseller agreement has been signed with us.
3. Payment, billing and renewal
- Residential traffic is prepaid per GB. If no expiry is specified, the rules shown on the product and checkout pages apply.
- Static residential IPs are prepaid by period. Service stops on expiry and can be manually renewed beforehand.
- Live checkout prices apply. Payment methods include Alipay, WeChat Pay, USDT-TRC20 and account funds.
- You are responsible for differences caused by exchange rates, taxes or third-party processing fees.
4. Acceptable use
You must comply with the Acceptable Use Policy (AUP). We may immediately suspend or terminate service without refund for AUP violations.
5. Availability
Services are provided as-is and as-available. We make reasonable efforts to maintain stability but do not guarantee absolute availability, uninterrupted access or specific outcomes. Features and coverage may change temporarily or permanently for maintenance, compliance or security.
6. Third-party websites and platforms
You must assess and comply with destination terms, robots rules, automation policies and local laws when accessing third-party services through proxies. We are not responsible for disputes between you and third parties.
7. Intellectual property
Rights in the MooProxy website, dashboard, documentation, brand, trademarks, source code and interface belong to us or the relevant rights holders. Copying, adapting or commercial redistribution requires written permission.
8. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, punitive or consequential losses, including business interruption, lost profits, data or goodwill. Our aggregate liability is limited to the fees you paid us during the preceding 6 months.
9. Termination
- You may stop using the service and contact support to close your account at any time.
- We may immediately suspend or terminate service and reclaim resources without refund for violations of these terms, the AUP or applicable law.
- Intellectual property, liability and dispute-resolution provisions survive termination.
10. Changes
We may update these terms periodically and announce material changes here or in the dashboard. Continued use constitutes acceptance of the updated terms.
11. Applicable law and disputes
Unless applicable law requires otherwise, these terms are governed by the law of our place of registration. Parties should first seek an amicable resolution; unresolved disputes go to the competent courts there.
12. Contact
For questions about these terms, use the Contact page to contact us.